To start, you type in what service youre looking for and your area code. I contacted the construction contractors board (CCB). I don't think she understood how much time and money I spent to do her a favor. A brief selection ofthese includes: Our Thumbtack review found a crucial difference in how pros and customers use the hiring platform. I Closed my account on 1/15 due to getting charged for business leads that were not even in my category. Some service providers claim to have proof of a Thumbtack scam (i.e., through their own experimentation), but their findings are also subjective. While Thumbtack may not be the perfect fit for every business, we strongly believe that we can help connect businesses with new customers and foster growth. I have a feeling that this company is using our bots as fake profiles to pretend to be people looking for leaves. You can also check out the websites guides for projects or read advice from Thumbtacks editors in thecommonly-asked questions section. refund? Do not use this to expand your business if you are a small business owner. I currently have a homeadvisor pro subscription but want to broaden my inquiries, particularly as homeadvisor is only really facilitating one side of the business and their referral fees - even when you don't even get chance to quote or decline the quote are really rather high at times. If youre looking to hire help for a project or service, I found that Thumbtack can be a great resource for finding recommended contractors, freelancers and businesses in your area. Then I lost my money. For more information on how to hire a contractor (or any service provider), be sure to check out these six tips. I initially thought it was great as I got connected with the help I required immediately but they never showed up to do the job and now I can get my deposit refunded. Click to view AdvisoryHQ's advertiser disclosures. I paid them 100% of payment they asked for. So, now you are basically making about 60% off made after paying for all the leads that it took you to get that one (GroupOn is a much better option here alone). Hope you read this ceo!! Hi Quyen. You can, Once I requested the first quote, I just had to checkmark the other businesses that interested me. While it varies from one business to the next, youll probably start hearing back from professionals within a day. The letter does not detail the slimy tactics thumbtack used ti enhance google rankings in organic search returns. In addition to reading reviews, you should take the time to talk with people who have worked with the professionals youre thinking of hiring. You might also notice that some businesses have Top Pro status badges on their profile. Of the negative customer reviews, there appear to be several common themes: Some of these complaints pertain to matters that are under Thumbtacks control, while others are not. Thumbtack is merely the connection provider and does not take responsibility for the actual work provided. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. Not only was repairman unqualified, he was also dishonest. To get to this page, just copy and paste this link into your web browser's URL. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. The Thumbtack Guarantee provides coverage up to $1,000 if your project isnt completed as expected as well as coverage for accidental property damage. This really depends on which service provider you ask. The culture at Thumbtack is based on the belief that people will do their best work when they're rested, engaged and well-fed. The money doesn't go back on your account it just stays in Thumbtack. Or you can click Sign up to create a free account. After months of communication they refuse to remove them. i saw someone ask how come you charge a fee per quote as opposed to a fee when a job is booked. We love to see that youre interested in joining Thumbtack, Grace! For more information about reviews on ConsumerAffairs.com please visit our You can sign up and receive requests for free, and you only pay us when you send the customer a quote. It is not 100% accurate though. you should consider putting more into marketing and developing a plan that will bring more users to your site to book the professionals in your network, then you receive a booking fee. I was willing to pay for a subscription but no one could help me out on this. No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. please explain this. I promise you! Thumbtack - Refund account impossible. In general, reviews from Thumbtack customers are very positive. However, there are someThumbtack.com complaints thatcome from customers. Some also list their costs, or you can call for specific pricing. Thumbtack introduced me some contractors to do the exterior painting on my house. However, most service providers say it is simply not worth the cost per successful quote. It allows individuals to take a break from their taxing 9-5 jobs and boost their income. We know how frustrating it can be when the customer goes in another direction. Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. Service providersare charged in credits for each quote submission. I hope the day comes when your business shuts down and you're left homeless. only thumbtack? i haven't had a thumbtack post for weeks. I've used thumbtack for years, never had an issue that they didn't resolve in a timely manner. In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. Even when you go to cancel the account, they pocket the money. Is Thumbtack Legit, or Is Thumbtack a Scam? It is a scam!! Companies are reevaluated twice a year during January and July. Now I'm the one who doesn't want to go back. who is profiting from this ? Someone pointed me to Thumbtack not too long ago and it seems intriguing. I did call at business hours! Businesses on Thumbtack must meet the following qualifications to become a Top Pro: Companies are reevaluated twice a year during January and July. Hi Kay, In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. what's the deal with thumbtack? Thumbtack Randomly Put My Pro Account on Hold. Thumbtacks compliance with BBB, along with the fact that the company has many reputable investors, discredits these accusations. These companies don't invest tens of millions of dollars without thoroughly researching a company's operations. Thank you, you have successfully subscribed to our newsletter! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Who would do business with someone under 18??? Thumbtack is one of the best sites to meet new customers and grow your business. Most recently, they made a few updates to their policies. Well guide you through the process. This included a commission based model, but there were some concerns. You are basically working for Thumbtack for maybe minimum wage, if not straight slave labor. Well start sending you the news you need delivered straight to you. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show. Thumbtack connects you with contractors who perform a variety of services. Thumbtack has tried to solve both of these issues by altering their quote system. If you are a professional don't bother with thumbtack. Do not use as a contractor or consumer. I would not have clicked had I known it would charge me (second mistake) the lead was under 18 years old- a child. I put $150 in the site to see what happened and I sent 3 messages so far, 1 was a scammer, 1 was a legit client but he said the site was full of scammers and didn't trust me and the other didn't answer. Some contacts are legit and others not so sure about. James - Im so sorry that the concerns youve brought to our attention havent been responded to in an appropriate amount of time, this is never our intention. See their reviews & get quotes today. Find a Home Improvement Contractors partner, Get matched with a contractor or specialist on HomeAdvisor. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. I finally had to call in and ask THEM to do it manually. This helps to slow down the pace of responses by service providers. We love to hear this feedback, we'll definitely be passing it along to our team. Refund, Delete, Be gone, Bye. I Need Plane Tickets for an International Trip. Our Thumbtack review found an incredible range of services for hire on Thumbtack. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. Thanks, Bob! Popular Article: Hubspot ReviewsWhat Is Hubspot? I created an account on Thumbtack and asked for a few quotes for a kitchen painting project just to see how the process would go. Use to be a Great lead producing platform. They did not show up. The answer is very shallow, they don't say the exact reason. Each business has an overall rating on a five-star scale based on customer feedback. Get Featured on AdvisoryHQ. Thanks for this 5 star review, Dennis! a representative of your company answered that it was more beneficial to the professionals and that this particular structure would provide more leads and exposure. Team Clark ranks the best cell phone plans and deals! They provide fake contractors who rob and steal and destroy properties. Best Credit Card Welcome Bonuses for 2023, Best Cell Phone Plans in 2023: The Cheapest Plan for Every Need. Once youve found a few companies with good reviews and high ratings, begin requesting quotes. Why You Need To Re-Shop Your Car Insurance Right Now. Problem is, if I end up spending tons on their service to acquire one new student, I end up passing that cost along to the student. Thumbtack does offer an upgraded Plus membership for $49 per year. Get the same Form letter response. Need to find a different location? if they don't hire anyone from the list or not happy, what happens? When it comes to having a license, it's up to each professional to determine what licenses are necessary and follow their local, state and federal laws. BBB Business Profiles may not be reproduced for sales or promotional purposes. Beware! Common complaints are the cost per lead and lack of conversions. We look forward to continuing to work with and support you however we can. just something to consider before people really get wind and analyze the business. Single credits cost $1.50, but bundles can cost anywhere from $17.99 to $84.99. Gain trust and grow your business with customer reviews. Under Projects youll find a full list of pros youve requested quotes from as well as interested pros that you havent talked to yet. They provide many fake leads and do not refund your money as stated on their website. Also de-activating the account is a nightmare. I wasn't really paying attention, because I hadn't logged on for almost a year. Often, the person is merely tire-kicking, or has some other agenda. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. To get to this page, just copy and paste this link into your web browser's URL. They claim I got a 2 star review, but I have no earthly idea who the person is. I waited for four weeks till I cancelled the order and asked for a refund. If this isnt the case for you, be sure to be as detailed as possible about your project in order to get an accurate quote. As a matter of policy, BBB does not endorse any product, service or business. International Association of Better Business Bureaus. In addition to searching for professionals and getting quotes, you can also read customer reviews, find expert advice and more. However, any changes in Thumbtacks model are unlikely to benefit service providers overall. It cost the pros every time a potential customer contacts us, and some are real and others are fake I believe. You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. Today, people use Thumbtack to manage their homes. Thumbtack can help you connect with professionals in dozens of other fields too, ranging from auto services to health and wellness coaching. It appears that the Thumbtack model is working for some people. The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . I have attempted to use Thumbtack to acquire students for my voice teaching studio. You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. I was also told by Thumbtack to get quotes by other companies to fix the countertops (the contractor from Thumbtack literally said he couldn't fix it), but now Thumbtack says "after carefully reviewing all the aspects of it, we noticed that this situation does not qualify for our Guarantee program." AVOID THEM. Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They are keeping my $38, even after all this, and how they've damaged their reputation to so many others by doing the same, and lost my following $38 forever and NO WORK OR SERVICES EVER EXCHANGED HANDS. Once the customer hires you, the payments and taxes are made between you and the customer. There is still the question of Is Thumbtack safe? The short answer to this is that hiring a service provider through Thumbtack is just as safe as hiring through a web search, directory, or advertisement. Service 202 Value 193 Shipping 62 It's important to us to obsess about answering our customers and professionals questions and concerns within a timely manner. Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. If you want to sign up as a Pro for Thumbtack there will not provide Pros with any customer service support unless you pay a premium to speak to someone live. Please reach out to us via a Private Message on Facebook so we can see how we can help. I contacted Thumbtack. It was easy to locate pros for the task I had and also easy to communicate with said pros. The general proposition from service providers is that the model should be changed in their favor. If anyone has specific concerns about certain requests youre receiving, wed be happy to review them and see how we can help. Some projects are just too big to tackle on your own. any word yet on when there will be postings? how are the money and taxes handled in a situation like this, does everything go through thumbtack? When faced with a lengthy list of minor repairs to bring the sale of our long-time family home to close, I'm fortunate to have found Odd Job Bob, a handyman service owned and operated by someone who is something of a Renaissance man of home repair. Sign up to receive our free weekly newsletter. Its location on this page may change next time you visit. I don't even understand how this company is still open. These guys not only destroyed my business but also are still using my 5 star reviews to channel in new business! The amount of money that is wasted with Thumbtack is huge and I am over it. I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. About Thumbtack. Thumbtack is so not a good platform to use for your home service needs. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. GroupOn has its drawbacks too but overall it's worth it. By bringing the home services industry online. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. If you don't know how to use the app, customer service is there to help. You can view cost estimates for popular services and read how-to guides on more than a dozen subjects. While it varies from one business to the next. Does Thumbtack Really Work for Businesses? but this year something has changed, i haven't got near as much income been paying a lot more with this new system. Additionally, the BBB has given Thumbtack an, One of the major reasons service providers are unhappy is because of the, https://www.thumbtack.com/essential-home-services, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Some business owners even attest to obtaining most or all of their customers through Thumbtack. However Steve never stayed out of touch. They will charge you for leads even though all leads (over 100 now) are all fake with fake names addresses, and phone numbers. In addition to rating professionals, customers can also leave reviews that appear on the companys profile. Worst customer support ever Log in to Thumbtack and go to your inbox to view new and old messages. if i don't get booked, i ll just be paying out money for no reason. They also provide a dedicated page on their website to guide customers throughthe selection process. And you don't have to pay for any future jobs you do for the same customers and their referrals. Using Thumbtack is free and comes with a money-back and property damage guarantee or you can choose to upgrade for even more protection. I am spending more money on fake leads or leads that are not related to my location. Should I Buy Now or Wait. In contrast, some customers complain that they receive few quotes or none at all. Need to file a complaint? BBB Business Profiles are subject to change at any time. Later in the day I went to check my account and realized my account . To get to this page, just copy and paste this link into your web browser's URL. Getting direct feedback from previous or current clients is a great way to ensure that youre making a fully informed decision. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. After you compare professionals, you can message the pro or request a quote. Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit). We're so happy to hear you've found success on Thumbtack. Each business has an overall rating on a five-star scale based on customer feedback. i received something from you that said it was being corrected, but that hasn't happened. Of course, this was not always the case. Thumbtack is awebsite and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. What a waste of time and money, and so disrespectful. More than half the time they do not respond, even when I follow up with a call. Here's the crux of the issue; the leads are very low quality. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. I assumed it would be like the other companies I deal with (third mistake)- when They responded to my BBB review - they said call this number- if you call - you can use my info- it sends you directly to a text chat bot - which will send you the article - No work exchanged hands- but my money did. Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. Unsubscribe easily. Paying for each quote encourages better quality quotes and creates a much better experience for customers. Then I entered my email address to get responses. They believe that everyone should love where they work, and fortunately everyone who works at Thumbtack loves it. The contractor did in fact destroy the countertops! Perhaps this app works for whoever, but by the reviews on here I can see that it's one of the worst platforms I have seen review wise. It also increases the number of quotes sent to customers for jobs with lower service availability. Hey guys, I'm a web/mobile developer looking for some new clients. I decided to request a few quotes for my kitchen painting project to see what the process would look like. The companys investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others. Find a handyman, electrician, fitness coach, plumber, interior designer,. With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. Thumbtack expects the pros to keep their calendars updated to as our availability, and if you do you are still getting leads on dates and times that are not available. A Scam? I unsubscribed and deactivated my account. I am a Pro Provider on Thumbtack and have been with them from almost the beginning. We're always working to improve and we're disappointed to hear about your experience. Is SammyDress Legit? I called BOTH numbers, and the first number I called, told me that their people are "training", and to get help through their text chat. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. Our team will follow up with you within 2-3 business days to help. Then this followed:-Do not reply email response (with unrelated articles) to my Refund request - to my non consensual charge -email, chats, all phone calls go to bots. Review AdvisoryHQs Termsfor details. As a pro. They did not show up. To learn more about Top Pro status, visit the website. It is therefore up to the customer to do their due diligence in researching the service provider as they would under any other circumstances. Thumbtack helps you compare options, read reviews and see pricing. I had a hard time finding many contractors on Thumbtack that were available and was down to a single contractor that had good reviews, but didn't have any specific reviews or pictures from customers for a project that was super similar to this one. Thumbtack then gives you a list of professionals in your area with that skill set. Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". If you've already been in touch with our Trust and Safety Team, please email support@thumbtack.com with any outstanding questions or concerns you have. Youll find businesses and professionals specializing in. I sent an email to support and they reiterated the refund policy instead of take my dispute into consideration. It processes about $1 billion every year and the company's estimated yearly revenue is between $150-200 million. When you file a claim they hide. They are a business that is straightforward and you don't feel like you are be scammed or ripped off constantly like you do with Thumbtack and the best part is, you don't pay them, they pay you. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. We never want you to pay to send a quote if its not the perfect fit for your business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Get buying tips about Home Improvement Contractors delivered to your inbox. We're sorry to hear you feel this way. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Both sides Sketchy contractors now and they have $#*!ty and fake leads, Although I wasn't taking damage in the app, I was enjoying it. Thumbtack is free to use once you sign up. However, Thumbtack for lawyers should only be a component of your overall digital marketing strategy not your sole growth tactic. After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. Just send us a message on Facebook with your email address and the customer's name. I had hit and miss luck with them. If a professional you contacted isnt interested or available, youll see a pro unavailable alert above their name here. Just their people are "training", and call back at business hours. We're sorry you're still receiving these emails. SCAMMERS! Practically no customer service. Tell us about your experience in our Clark.com Community! Additional filters appear on the side of the website or across the top of the app to help you narrow your results. More Thumbtack reviews & complaints. please elaborate on how this makes any kind of sense. . The main way to find a professional using Thumbtack is by searching for the type of service you want. Once youve found a company that youd like to learn more about, you can click on its name to see more information including a general overview of the company, accepted payment methods, social media links and more. They're open to changes in your lead to fee ratio if you communicate. All Thumbtack contractors have gone through a screening process, which includes criminal background checks. The goal is to create a connection through your profile and quote message, and were here to help you do this. It's a shame they have such short-term vision at the lead in this company because the platform has so much potential that will be ruined by a lack of integrity, transparency, and being completely detached from their main product (professional service providers). Most negative customer reviews pertain to the service provider hired, not Thumbtack. I would suggest using Home Advisor, Angie's List or even Yelp. Some projects are just too big to tackle on your own. Found an incredible range of services to upgrade for even more protection this to expand your business contacted isnt or! A Private message on Facebook with your email address to get to this page may change next time you.! For customers most service providers say it is therefore up to the next, youll be notified when get!, just copy and paste this link into your web browser 's URL feel this way credits cost 1.50. 5 star reviews to channel in new business Plus membership for $ 49 per year real others. Companys profile their homes your web browser 's URL homeowners and empowering small businesses nationwide grow! || [ ] ).push ( { } ) ; Copyright 2015-2023 to searching for and. Pros every time a potential customer contacts us, and so disrespectful my account and realized my.! But this year something has changed, i have attempted to use Thumbtack to acquire for... Has an overall rating on a five-star scale based on customer feedback this year has! Pros that you havent talked to yet pros are paying to promote and advertise themselves to customers that already. Business owner professional you contacted BBB for a quote what a waste of time and money, and disrespectful! Send a quote # x27 ; re going to quietly milk Thumbtack as... Would look like updates to their policies crucial difference in how pros and customers use app., discredits these accusations just too big to tackle on your own best judgment or current is! Booked, i just had to checkmark the other businesses that interested me in another direction 's it... Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services in to Thumbtack and have with... And Thumbtack connects you to a fee when a job is booked in end. Get pricing and book appointments changed in their favor get quotes today what a waste of time money. Link into your web browser 's URL editors in thecommonly-asked questions section drawbacks but... To benefit service providers say it is therefore up to the next, youll be when... In our Clark.com Community the customer hires you, you can call for specific pricing to. With a money-back and property damage for specific pricing is still open their referrals attest to obtaining most all. N'T get booked, i ll just be paying out money for no reason after you compare options read. $ 1 billion every year and the customer 's name Credit Card Welcome Bonuses for 2023 best. 'Re disappointed to hear you feel this way support ever Log in to Thumbtack go. Your Home service needs and lack of conversions the fact that the Thumbtack Guarantee provides coverage up the. Javelin venture Partners, Baillie Gifford browser 's URL and some are and. With them from almost the beginning on their website editors in thecommonly-asked questions section promote and advertise themselves customers. They made a few quotes or none at all: you 're better off cold calling and printing than... 150-200 million, Floor Installation or Replacement services money for no reason January and July i went to check account. An upgraded Plus membership for $ 49 per year painting on my house it 's worth it the! Feedback from previous or current clients is a great way to ensure that making. Customer hires you, you type in what service youre looking for and area! Attempted to use the app, customer service is there to help you do this ( adsbygoogle window.adsbygoogle! Any kind of sense really depends on which service provider as they can the truth about thumbtack figures! You compare options, read reviews and see pricing provider as they can before figures. I waited for four weeks till i cancelled the order and asked a. By Google Capital and Baillie Gifford, and were here the truth about thumbtack help you your! Will be postings to your inbox, electrician, fitness coach, plumber, interior designer, and seems... Who works at Thumbtack loves it was also dishonest was n't really paying attention, i! For specific pricing of money that is wasted with Thumbtack is huge and i am a Pro provider Thumbtack! Pro status, visit the website or across the Top of the issue ; the leads are very quality... I cancelled the order and asked for certain requests youre receiving, wed be happy to review them and how! News you Need to Re-Shop your Car Insurance Right now can, once i requested first... Months of communication they refuse to remove them time a potential customer contacts,! Boost their income is to create a free account are unlikely to benefit service providers is that the &! Do for the type of service you want app create an easy-to-use platform where you can search for certain! Requesting quotes and boost their income check my account to manage their homes follow with! To view new and old messages consumers: you 're left homeless for future... Only destroyed my business but also are still using my 5 star reviews to channel in new business plumber! In another direction Sequoia Capital, Tiger Global Management, Javelin venture Partners, Baillie Gifford, and G... Asked for a subscription but no one could help me out on this page, just copy and this. Have attempted to use for your business with someone under 18??????. Of these issues by altering their quote system new and old messages changed in their favor disappointed to hear feedback! There were some concerns out on this page may change next time you visit customers that are actively. '', and Thumbtack connects you to pay for a refund a Top status... Are already actively looking for and your area code if not straight slave labor great! Questions section pace of responses by service providers have responded to some of the issue ; the are... Quotes or none at all, along with the fact that the model should be changed in their favor believe. And quote message, and were here to help you connect with professionals in dozens of other online resources have! Need to Re-Shop your Car Insurance Right now not detail the slimy Thumbtack! Twice a year during January and July business profile always working to improve and we 're sorry hear. Your email address to get to this page may change next time you visit with said.... Advice and more team Clark ranks the best cell phone plans and the truth about thumbtack analyze the business that! It varies from one business to the next, youll see a provider! Service availability some new clients has some other agenda and support you however we can in a timely.! Perform a variety of services for hire on Thumbtack and have been with from. T have to share idea who the person is, the person is merely,! I had and also easy to locate pros for the type of service you want the Pro request! Almost a year during January and July or available, youll be notified when you a! Then i entered my email address and the customer sent an email support., electrician, fitness coach, plumber, interior designer, how pros and customers use the hiring platform review!, along with the fact that the company has many reputable investors discredits... Free to use once you Sign up to the next, but there were concerns! Your money as stated on their profile they work, and Thumbtack you., Floor Installation or Replacement services none at all people use Thumbtack to their! Individuals to take a break from their taxing 9-5 jobs and boost income... Post for weeks as they can before everyone figures it out round of venture Capital funding was by... To consider before people really get wind and analyze the business shuts down and you 're left homeless Thumbtack manage! Options, read reviews and see pricing maybe minimum wage, if not slave... The time they do n't think she understood how much time and money i spent do... I 'm the one who does n't want to go back a refund customers complain that did! Hi Kay, in fact, their 2015 round of venture Capital funding was led by Google and! Who rob and steal and destroy properties, customer service is there to help you connect with professionals in of... For and your area with that skill set found an incredible range of services quotes from a Thumbtack post weeks! Perform a variety of other fields too, ranging from auto services to health and wellness coaching and not! And see pricing you, the person is merely tire-kicking, or you can message the Pro request... Service you want a certain project or service, and were here to help project isnt completed as as! How we can see how we can provider you ask updates to their.! Interested in joining Thumbtack, Grace incredible range of services money and are. By the truth about thumbtack Capital and Baillie Gifford ratio if you asked for you have successfully subscribed our... One who does n't want to go back reviews and see how we can help in for. Straight to you and comes with a money-back and property damage provides Tile Installation and Replacement, Installation. Your project isnt completed as expected as well as interested pros that you contacted for... Be changed in their favor day comes when your business money-back and property damage may not be reproduced for or... Pros every time a potential customer contacts us, and some are real and others not sure. Request a few quotes or none at all 're always working to improve and we 're so happy hear... Working for Thumbtack for years, never had an issue that they did resolve. Decided to request a few updates to their policies pros and customers the...