But then, the connection may sometimes fail, which is probably what youre currently experiencing. The Alexa app is generally reliable, but you may need to delete and reinstall it if you continue to have problems. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. Check and Improve Wi-Fi Signal Strength, 4. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi. (Find Out Now! A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. In most cases, fixing the Gosund responsiveness is not that hard to do. Otherwise, you will not be able to get any consistent response from the unit, and the plug will not work properly. Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device. And this usually happens if your device is positioned too far from the Wi-Fi router. App control is one of the best things about a smart plug. Scheduling allows you to prevent power-hungry devices from being left on longer than needed. We will never spam you, unsubscribe at any time. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. Alexa devices run on your home WiFi network. Smart plug not responding - 6 causes & fixes 1. Here's a step by step guide: I didnt even have to download the Tuya app. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. Test out the app and make sure that you can control your Alexa remotely with your phone. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. How Do I Put My Smart Plug in Pairing Mode? If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. Always check to make sure that you have the latest firmware if your Alexa device is unresponsive and update it if so. My smart plugs will not connect to the app or Wi-Fi. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. Repeat installation process. In that case, you will need to enter the settings menu and look for Advanced. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. *Alexa,set bedroom light to cool white Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. In your Wi-Fi settings, select the SmartLife network. Ensure your router operates on the supported Wi-Fi band (2.4GHz). Select Device type, choose Plug and tap Next. Turned on the Tuya skill and boom, works like new. If youre setting up a smart home, you probably want to use voice control to send commands to every connected device. Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. Then go to Google Play Store or App Store and reinstall the app. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. [Solved]. How do I connect my Gosund smart plug to Alexa? This should help with the connection between the Alexa skills and the smart plug. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. Now you can set up your Smart Plug again. One huge advantage the Gosund Mini Smart Plug has over its competitors is price. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. Please follow these steps: Open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find the Mac address. Check the Gosund smart plug is powered on and in the default EZ pairing mode. Be sure to update the information in the Gosund app. Install the Amazon Alexa App on your phone and sign up. Anyone else know what's going on? Get those "dumb" appliances working again. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. However, if youre still stuck in the same issue after trying out all the methods mentioned here, then the only thing left to do is reset the smart plug to factory settings. All that you need to do is to power cycle the unit and then make sure that the router is within the range. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. Resetting the Gosund smart plug often fixes WiFi connectivity issues. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. All rights reserved. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Press and hold it down for 12 seconds. Outdated firmware can also cause the smart plug to be unresponsive. Set up your account password. They all show offline. Look at the smart plug in the socket and make sure the indicator is blinking rapidly. Open the Smart Life App on your phone and tap on. Another way to do this is to reset the plug and choose the new WiFi in the setup. If you have trouble connecting the smart plug to your network, there are four ways that you can fix it. On the top right of the screen, select EZ Mode and then AP Mode. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. For a low cost, you can purchase a small plug that will convert any electric-powered item in your home into a smart device. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. So be sure youre using the right Wi-Fi password. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. A smart plug can become unresponsive if it fails to connect with the plugged-in device, internet connection, control app, and power outlet. Update as January 4, 2022:Checkout The Best Smart Plug for a detailed review of all the top smart plugs. Verify the Network Your Gosund smart plug and mobile device need to be connected to the same WiFi network. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Also, through the Gosund app, you can set schedules for your devices to turn on at a specific time and group items together. The finishing is very nice and the footprint extremely small. You can now control your Smart Socket by voice. You can also select your smart plug from the Devices menu inside the Amazon Alexa app. How to Connect Gosund Smart Plug to Alexa, Gosund Smart Plug Not Responding to Alexa: How to Fix. Weak Wi-Fi signal strength can also cause connectivity issues. You can also reset the smart plug by holding the power button for 10 seconds. Gosund app works, the Alexa integration is down. And that will do the trick. I have never had an issue with device linking after switching away from the Alexa App. When setting up your smart plug, it will automatically go into the default EZ pairing mode once you have specified the device you want to add and confirmed your Wi-Fi network and password. Must be on Alexas end. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. Unfortunately, glitches happen. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. You'll need to reset your entire Philips Hue setup in order to delete a lamp. As someone else mentioned, my must sit in the same database. Your Wi-Fi network's signal strength is weak. Tuya is working so use that option to confirm your device. You can fix an unresponsive Alexa device in several simple ways from unplugging it to restoring it to factory settings. If your Gosund Smart Plug won't connect to Wi-Fi, here are some reasons this might be happening: The plug hasn't received power or is not in pairing mode. *Alexa,set bedroom light to red Bulky plugs are also tougher to squeeze behind furniture. Firmware that is out of date can hinder your devices performance or make it stop working altogether. The smart plug you just installed should appear amongst any other smart plugs youve already installed in your home. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. 2. This ensures you dont need to unplug the device to scan the code. Completely reset the plugs and link them with another third party app like Smart Life or something. Next, decide how many receptacles you need from a single wall outlet. The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. How To Connect Phillips Hue Bridge Without Router? But we recommend you use the Smart Life App as it has more features. It can take a bit of time for the verification to complete, but youre not left with many choices here. Reset the circuit breaker, try again, and call an electrician if the outlet is damaged. Lets take a look at the best ways to fix an unresponsive Alexa device. Once the smart plug is set up and connected to your network, you can control it from afar. To turn a smart plug on or off, select the plug you want to operate on the screen. Unsafe due to the possibility of Wi-Fi hack. *Alexa,turn off my livingroom light So, to avoid this situation with the smart plug, make sure to test out all of the methods mentioned above. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. I reinstalled the plugs and switches thinking it was a Gosund issue but it looks more like an Alexa one to me. Alexa lets you know when it is not able to connect by displaying a spinning blue light. See the troubleshooting tips above for more details. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. *Alexa,set the livingroom light to 20 percent If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. So, if you dont have a decent router installed in your household, then it is a good idea to try a different network for connection. Remember and repeat to activate your Alexa so that it responds router is within the range the outlet! Phone to avoid connection failure completely reset the smart Life app on your Alexa remotely your. Have problems on longer than needed tap, Click the menu at the best ways to fix connected to app! New WiFi in the same database 4, 2022: Checkout the best things about a smart plug to.. 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